Cancellation, Returns and Refunds

✅ Free replacement guarantee

We send you a new sticker free of cost if:

• It arrives damaged or misprinted.
• You receive the wrong design.
• It does not stick properly even after applying it as per the instructions (tell us within 7 days of delivery).
• Your order is not delivered.

Please message us within 48 hours of delivery (7 days for sticking problems) with your order number, photos and, if possible, the unboxing video.

⏰ Cancellation

• You can cancel your order free till 12 midnight on the day you place it, from My Account → Orders or by messaging us.
• We pack and dispatch orders the next day. After midnight the order cannot be cancelled.
• If you paid online, the full amount is refunded for a cancelled order.

🔁 Returns

• Stickers cannot be returned for change of mind, as they are made to order and cannot be resold.
• Stickers that have been applied or peeled cannot be returned. Problems with sticking are covered by the replacement guarantee above.
• Custom stickers are made only for you and are covered only for damage or printing mistakes.

💸 Refunds

• If a replacement is not possible, we refund the amount you paid for that item.
• Refunds are processed within 5 to 7 working days. Online payments go back to the same payment method. For Cash on Delivery orders, we send the refund to your UPI ID or bank account.

🤝 Replacement-only promise (₹10 off)

At checkout, on orders of ₹99 or more, you can choose the replacement-only promise and save ₹10. If anything goes wrong, you get a free replacement instead of a refund. All the cases in the replacement guarantee above are still fully covered.

How to request

Message us with your order number and photos from the Contact page or email email@XYZ.com.

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